Privacy Policy
PRIVACY STATEMENT
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ARTICLE 1 - PERSONAL INFORMATION COLLECTED
When you make a purchase from our shop, as part of our buying and selling process, we collect personal information that you provide to us, such as your name, address and email address.
When you browse our shop, we also automatically receive the Internet Protocol (IP) address of your computer, which enables us to obtain more details about the browser and operating system you are using.
E-mail marketing (if applicable): With your permission, we may send you emails about our shop, new products and other updates.
ARTICLE 2 - CONSENT
How do you get my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we will assume that you consent to our collection and use of your information for this purpose only.
If we ask you to provide your personal information for any other reason, such as marketing purposes, we will ask you directly for your express consent, or we will give you the opportunity to decline.
How can I withdraw my consent?
If, after having given us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you may notify us by contacting us at [email protected] or by mail at: Le Rucher du Lessus Sàrl, Route des Carrières du Lessus 12, St-Triphon, VD, 1867, Switzerland
ARTICLE 3 - DISCLOSURE
We may disclose your personal information if we are required to do so by law or if you breach our Terms and Conditions.
ARTICLE 4 - SHOPIFY
Our shop is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.
Your data is stored in Shopify's data storage system and databases, and in the general Shopify application. Your data is stored on a secure server protected by a firewall.
Payment:
If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is retained for as long as necessary to complete your order. Once your order has been completed, the purchase transaction information is deleted.
All direct payment gateways are PCI-DSS compliant, managed by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express and Discover.
The requirements of the PCI-DSS standard ensure the secure processing of credit card data by our shop and its service providers.
For more information, please see the Shopify Terms of Service here or the Privacy Policy here.
By accepting SMS marketing from miel-de-manuka.ch at checkout and initiating a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including checkout reminders), SMS marketing offers and transactional texts, including evaluation requests from us, even if your mobile number is registered on a state or federal do-not-call list. The frequency of messages varies. Consent is not a condition of purchase.
If you wish to unsubscribe from receiving SMS marketing messages and notifications, reply with STOP to any mobile message sent by us or use the unsubscribe link we have provided in any of our messages. You understand and agree that alternative methods of unsubscribing, such as using alternative words or requests, will not be considered a reasonable means of unsubscribing. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless carrier. Message and data rates may apply.
If you have any questions, please send a HELP message to the number that sent you the messages. You can also contact us at [email protected] for more information.
We have the right to change any telephone number or short code we use to operate the service at any time. You will be notified of any such changes. You agree that any message you send to a telephone number or short code that we have changed, including any request for STOP or HELP, may not be received, and we will not be obligated to honor any requests made in such messages.
To the extent permitted by applicable law, you agree that we will not be liable for the failure, delay or misdirection of any information sent through the Service, for any errors in such information and/or for any action you may or may not take in reliance on the information or the Service.
Your right to privacy is important to us. You can view our privacy policy to determine how we collect and use your personal information.
ARTICLE 5 - SERVICES PROVIDED BY THIRD PARTIES
In general, the third party suppliers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.
However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.
With respect to these suppliers, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal information.
You should keep in mind that some providers may be located or have facilities located in a different jurisdiction than you or we do. So if you decide to proceed with a transaction that requires the services of a third party supplier, your information may be governed by the laws of the jurisdiction in which that supplier is located or the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed through a payment gateway located in the United States, your information used to complete the transaction could be disclosed under United States law, including the Patriot Act.
Once you leave our shop site or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or our website's Terms and Conditions.
Links:
You may leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.
ARTICLE 6 - SAFETY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misappropriated, accessed, disclosed, altered or destroyed inappropriately.
If you provide us with your credit card information, it will be encrypted through the use of SSL security and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all of the requirements of the PCI-DSS and implement additional generally accepted industry standards.
COOKIES
Here is a list of the cookies we use. We have listed them here so that you can choose whether or not you want to allow them.
session_id, a unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
No data retained, persists for 30 minutes since last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
shopify_uniq, no data retained, expires at midnight (depending on visitor location) the next day. Calculates the number of visits to a shop per unique customer.
Car, unique identifier, persists for 2 weeks, stores your shopping cart information.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the shop has a password, it is used to know if the current visitor has access.
ARTICLE 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor in your care to use this website.
ARTICLE 8 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to change this privacy policy at any time, so please check it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you will know what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If our shop is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.
QUESTIONS AND CONTACT DETAILS
If you wish to: access, correct, modify or delete any personal information we have about you, file a complaint, or if you simply wish to have more information, please contact our Privacy Officer at [email protected] or by mail at Le Rucher du Lessus Sàrl, Route des Carrières du Lessus 12, St-Triphon, VD, 1867, Switzerland.
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