Terms of use
This website is operated by E-ProShop SÃ rl. On this site, the terms "we", "us" and "our" refer to E-ProShop SÃ rl. E-ProShop SÃ rl offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting this site and/or purchasing any of our products, you are engaging in our "Service" and agree to be bound by the following terms and conditions ("Terms and Conditions", "Terms"), including any additional terms, conditions and policies referenced herein and/or hyperlinked thereto. These Terms apply to all users of this site, including but not limited to users who browse the site, are customers, merchants, and/or content contributors.
Please read these terms carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these terms and conditions. If you do not agree to all of the terms and conditions of this agreement, then you must not access the website or use any of the services offered on it. If these conditions are considered an offer, acceptance is expressly limited to these conditions.
All new features and tools added to this store in the future will also be subject to these terms and conditions. You can view the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these terms and conditions by posting updates and/or modifications on our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website following the posting of any changes constitutes your acceptance of those changes.
Our store is hosted on Shopify Inc, which provides us with the e-commerce platform for the sale of our products and services.
Article 1 - Conditions of use of our online store
By accepting these terms, you represent that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any minor dependent of yours to use this website.
Use of our products for any illegal or unauthorised purpose is prohibited, nor shall you, in using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses or other code of a destructive nature.
Any breach or violation of these terms will result in immediate termination of your services.
Article 2 - General terms and conditions
We reserve the right to deny access to the services to any person at any time for any reason.
You understand that your content (excluding your credit card information) may be transferred unencrypted, and this includes (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements for connecting networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service or use of the Service, or any access to the Service or contact on the website through which the Service is provided, without our prior express written permission.
The headings used in this agreement are included for your convenience, and will not limit or affect these terms.
Article 3 - Accuracy, completeness and timeliness of information
We are not responsible for the accuracy, completeness or timeliness of the information available on this site. The content of this site is provided for informational purposes only and should not be relied upon as your sole source of information for making decisions without first consulting more accurate, complete and up-to-date information sources. If you decide to rely on the content presented on this site, you do so at your own risk.
We reserve the right to change the content of this site at any time, but we are under no obligation to update the information on our site. You agree that it is your responsibility to monitor changes to our site.
Article 4 - Changes to service and prices
Prices of our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content of the Service) without notice at any time.
We will not be liable to you or any third party for any price changes, suspension or discontinuance of the Service.
Article 5 - Products or services
Our products, honey, are exclusively available online on our website. These products may be available in limited quantities and can only be returned or exchanged in accordance with our Returns Policy.
We have done our best to display the colors and images of our products on our store as clearly as possible. We cannot guarantee that your computer screen will display colors accurately.
We reserve the right to restrict sales of our products to any person, geographic area or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product we offer. All product descriptions and prices are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any product offer made on this site is void where prohibited by law.
We do not warrant that the quality of any product obtained or purchased by you will meet your expectations, or that any errors in the Service will be corrected.
Article 6 - Accuracy of billing and account information
We reserve the right to refuse any order you place with us. We may, at our sole discretion, reduce or cancel quantities purchased per person, per household or per order. Such restrictions could include orders placed by or from the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we change or cancel an order, we may attempt to notify you by contacting you at the e-mail and/or billing address/phone number provided at the time the order was placed.
You agree to provide current, complete and accurate order and account information for all orders placed through our store. You agree to promptly update your account and other information, including your e-mail address, credit card numbers and expiration dates, so that we may complete your transactions and contact you if necessary.
Article 7 - Prices and taxes
All prices displayed on our website are in Swiss francs (CHF). Our prices include all applicable taxes (including VAT), in accordance with the tax legislation in force in each region.
Delivery costs are calculated when the order is finalized and may vary depending on the destination and the total amount of the order.
Article 8 - Delivery
Delivery is made by Swiss Post, with a delivery time of 2 to 4 business days after the package has been shipped.
A tracking number will be provided to follow the shipment of your package. If delays or delivery problems occur, please contact us at info@miel-de-manuka.ch for assistance.
Article 9 - Personal information
The submission of your personal information on our shop is governed by our Privacy Policy. Click here to view our Privacy Policy.
Article 10 - Errors, inaccuracies and omissions
From time to time there may be information on our site or in the Service that may contain typographical errors, inaccuracies or omissions which may relate to product descriptions, prices, promotions, offers, product shipping charges, delivery times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders, if any information on the Service or any associated website is inaccurate, at any time and without notice (including after you have placed your order).
Article 11 - Prohibited uses
In addition to the prohibitions set forth in these Terms, you are prohibited from using the Site or its content: (a) for illegal purposes; (b) to induce others to commit or participate in illegal acts; (c) to violate any regional ordinance or any international, federal, provincial or state law, rule or regulation; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to submit false or misleading information; (f) to upload or transmit viruses or any other type of malicious code.
Article 12 - Exclusion of warranties and limitation of liability
We do not warrant or represent that your use of our Service will be uninterrupted, timely, secure or error-free. You agree that your use of the Service is at your sole risk.
Article 13 - Compensation
You agree to indemnify, defend and hold harmless E-ProShop SÃ rl, our parent, affiliates, partners, and employees, from and against any claim or demand resulting from your violation of these terms.
Article 14 - Termination
These terms remain in effect unless terminated by you or us. You may terminate these terms at any time by notifying us that you no longer wish to use our services or when you cease to use our site.
Article 15 - Entire agreement
These terms, together with any operating policies or rules we publish on this site, constitute the entire agreement between you and us.
Article 16 - Applicable law
These conditions, and any separate agreements through which we provide services to you, shall be governed by and construed in accordance with the laws of Switzerland.
Article 17 - Modifications to the general terms and conditions of sale and use
You can view the most current version of the Terms at any time on this page. We reserve the right to modify or replace any part of these conditions by posting updates on our site.
Article 18 - Contact details
Questions concerning these conditions should be sent to info@miel-de-manuka.ch.