Privacy Policy
Article 1 - Personal information collected
When you make a purchase from our online store, as part of the sales process, we collect the personal information you provide, such as your name, shipping address, e-mail address, and payment information.
We also collect data automatically when you browse our site, such as your computer's IP address, information about your browser and operating system, and analytical browsing data (pages visited, time spent on the site, etc.).
E-mail marketing (if applicable): With your explicit consent, we may send you e-mails regarding our products, promotional offers, and other updates about our store.
Article 2 - Consent
How do we obtain your consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or initiate a return, we will assume that you consent to our use of that data for transactional purposes only.
If we ask you for personal information for other reasons, such as marketing, we will explicitly ask for your prior consent, or offer you the opportunity to refuse.
How can I withdraw my consent?
If, after having given us your consent, you change your mind and no longer wish us to use or store your data, you may withdraw your consent at any time by contacting us at info@miel-de-manuka.ch or by mail at: E-ProShop Sà rl, miel-de-manuka.ch, Route des Carrières du Lessus 12, 1867 St-Triphon, VD, Switzerland.
Article 3 - Disclosure
We undertake not to disclose your personal information to third parties, except in the following cases:
- If required by law.
- If you violate our General Terms and Conditions of Sale and Use.
Article 4 - Shopify
Our store is hosted by Shopify Inc. which provides us with the e-commerce platform to manage our store and your orders.
Your personal data is stored in Shopify's secure databases, protected by firewalls and other security mechanisms.
Payment:
If you make your purchase via a direct payment gateway, Shopify stores your credit card information. This information is encrypted in accordance with PCI-DSS (Payment Card Industry Data Security Standard). Transaction information is retained only as long as necessary to complete your order, and then deleted.
All direct payment gateways comply with PCI-DSS standards, managed by the PCI Security Standards Council, a joint effort of companies such as Visa, MasterCard, American Express and Discover.
For further information, please consult the Terms of Use and the Shopify Privacy Policy.
Article 5 - SMS marketing
By accepting SMS marketing on our store, you agree to receive recurring text notifications about your orders and promotional offers. To unsubscribe, you can reply with STOP to any of our messages or use the included unsubscribe link.
We do not charge for the SMS service, but you are responsible for any charges imposed by your operator.
Article 6 - Services provided by third parties
The third-party service providers we use only collect, use and disclose your personal information to the extent necessary to perform the services they provide to us, such as processing payments.
These suppliers may be located in jurisdictions different from yours. Thus, the information shared may be subject to the laws of the jurisdiction in which the supplier is based.
Example: If you live in Switzerland and your payment is processed by a US-based supplier, your data may be subject to US laws, including the Patriot Act.
Once you leave our site or are redirected to a third-party site, this Privacy Policy no longer applies.
Article 7 - External links
Our site may contain links to other sites. We are not responsible for the privacy practices of third-party sites and recommend that you read their privacy policies carefully.
Article 8 - Safety
We take all reasonable steps to protect your personal data. This includes the use of encryption technologies (SSL) and compliance with industry security standards (AES-256).
However, no method of data transmission over the Internet is completely secure, and although we make every effort to protect your information, we cannot guarantee absolute security.
Article 9 - Cookies
We use cookies to improve your user experience and to track the performance of our site. Here is a list of the cookies we use:
- session_id: Unique identifier to track your session.
- _shopify_visit: Cookie persistent for 30 minutes, used for internal statistics.
- _shopify_uniq: Identifier to calculate the number of visits by a user.
- secure_session_id: Secure cookie to track sessions.
You can disable cookies via your browser settings, although this may affect some of our store's functions.
Article 10 - Age of consent
By using this site, you declare that you are of the age of majority in your country of residence, or that you have given your consent to allow a minor under your responsibility to use this site.
Article 11 - Changes to this privacy policy
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our site. We will notify you of important changes by e-mail or via a notice on our site.
Questions and contact details
If you have any questions or would like to access, modify or delete your personal data, please contact us at info@miel-de-manuka.ch or by mail at: E-ProShop Sà rl, miel-de-manuka.ch, Route des Carrières du Lessus 12, 1867 St-Triphon, VD, Switzerland.